Frequently Asked Questions
Everything you need to know about shopping with Vaquita The Label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking number and a link to follow your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay.
Are your products ethically sourced?
Yes, Vaquita The Label is committed to ethical manufacturing. We partner exclusively with factories that ensure fair wages and safe working conditions for all employees.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placement to request any modifications or cancellations.